Exceptions to our Return PolicyUpdated a year ago
- Please do not return Intimate Apparel for a refund due to health and sanitary reasons. We will replace at no cost, any item received in a defective state (i.e. ripped, torn, or broken).
- Consumable items (products that can be diminished or used up) are not returnable once they are opened. However, we will accept a return for any unused and unopened consumable item.
- DVD'S and software products may only be exchanged in the event of a manufacturing defect
Returns not meeting our return requirements may result in the loss of a refund or replacement. Such a return also will not be sent back to you.