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You can contact us by calling Mon - Fri 7:00 AM to 12:00 AM ET, Sat - Sun 8:00 AM to 8:00 PM ET.

BulbHead Support

Track My Order

Shipping Info

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Shipping & Delivery

Reseller Policy

Terms of Service

Privacy Policy

Policies & Info

Refunds

Return Policy

Return Options

Exceptions to our Return Policy

Exchanges

Returns/Refund Info

Our Guarantee

Pocket Hose Warranty

How long does a return take to process?

I received an incomplete order.

I received the wrong order.

Shipping & Returns

How do I reset my password?

How do I delete my account?

How do I unsubscribe from BulbHead’s marketing emails?

My Account

When will my order be confirmed?

How will I know when my order ships?

How can I cancel my order?

My Order

What payment types does BulbHead accept?

How long will it take for a refund to reflect on my payment method?

Is my credit card information kept secure?

Payment Methods

How do I apply a promo code to my purchase?

Can I apply multiple promo codes?

My promo code does not work, what do I do?

How do I redeem my surprise gift promo code?

Does BulbHead sell gift cards?

Coupons, Promotions, and Gift Cards

Can I return a BulbHead product that I purchased on Amazon?

Amazon

Can I get a refund from BulbHead for a product I purchased in a retail store?

Retail Purchases

What is your security policy?

Privacy and Security

How do I contact customer service?

Customer Service

FAQs

Wholesale

Wholesale Inquiries