You can contact us via contact us form Mon - Fri 7:00 AM to 12:00 AM ET, Sat - Sun 8:00 AM to 8:00 PM ET.

You can contact us by calling Mon - Fri 7:00 AM to 12:00 AM ET, Sat - Sun 8:00 AM to 8:00 PM ET.

BulbHead Support

If you have received the wrong order click <a href="https://contact.gorgias.help/forms/gygo2d9p">HERE</a> and fill out the contact form. Please include all necessary information, which product(s) are missing, and what you received with an image of the incorrect product.

If you have received the wrong order click HERE and fill out the contact form. Please include all necessary information, which product(s) are missing, and what you received with an image of the incorrect product.

I received the wrong order.

FAQs

Shipping & Returns

Track My Order

Shipping Info

Order Missing

Shipping & Delivery

Reseller Policy

Terms of Service

Privacy Policy

Policies & Info

Refunds

Return Policy

Return Options

Exceptions to our Return Policy

Exchanges

Returns/Refund Info

Our Guarantee

Pocket Hose Warranty

How long does a return take to process?

I received an incomplete order.

How do I reset my password?

How do I delete my account?

How do I unsubscribe from BulbHead’s marketing emails?

My Account

When will my order be confirmed?

How will I know when my order ships?

How can I cancel my order?

My Order

What payment types does BulbHead accept?

How long will it take for a refund to reflect on my payment method?

Is my credit card information kept secure?

Payment Methods

How do I apply a promo code to my purchase?

Can I apply multiple promo codes?

My promo code does not work, what do I do?

How do I redeem my surprise gift promo code?

Does BulbHead sell gift cards?

Coupons, Promotions, and Gift Cards

Can I return a BulbHead product that I purchased on Amazon?

Amazon

Can I get a refund from BulbHead for a product I purchased in a retail store?

Retail Purchases

What is your security policy?

Privacy and Security

How do I contact customer service?

Customer Service

Wholesale

Wholesale Inquiries

I received the wrong order.Updated a year ago